orchard-space - Contact

Our Office

Located in the heart of Melbourne's financial district, our office provides a comfortable setting for in-person consultations. We also offer video consultations for clients across Australia.

Address

Level 12, 45 Collins Street
Melbourne VIC 3000
Australia

Email

[email protected]

Business Hours

Monday to Friday: 9:00 AM - 5:30 PM
Saturday: 10:00 AM - 2:00 PM
Sunday: Closed

Consultation Availability

Evening appointments available by arrangement
Video consultations for interstate clients

Melbourne CBD skyline with modern office buildings

Visiting Our Office

Our premises are accessible via public transport, with Flinders Street Station a short walk away. Street parking is limited, but several commercial car parks operate nearby.

Building reception can direct you to our floor upon arrival. Please check in at the front desk and our team will greet you promptly.

Frequently Asked Questions

Common questions about working with us

What should I bring to my first consultation?

Depending on the service, useful documents may include recent payslips, tax returns, bank statements, and details of existing loans or investments. We will advise on specific requirements when scheduling your appointment.

How long does a typical consultation take?

Initial consultations generally run 60 to 90 minutes, allowing adequate time to understand your situation and discuss relevant options. Follow-up sessions are usually shorter.

Do you work with clients outside Victoria?

Yes, we assist clients throughout Australia. Video consultations make it convenient to work with us regardless of your location, and many of our lender relationships extend nationally.

Is there any obligation after the first meeting?

No. The initial consultation is an opportunity for both parties to assess whether working together makes sense. You are under no obligation to proceed with any services following our conversation.

Important Information

Response times may vary depending on inquiry volume. We endeavour to reply to all enquiries within two business days. The information provided during any consultation is general in nature unless a formal engagement is established. Appointment availability is subject to consultant schedules and may require booking in advance.